We are welcoming Diamond Arctic Ice to the Maker Directory! I had a chance to catch up with Danielle O'Connor, the VP of Sales to ask her a few questions about what makes Diamond Arctic Ice unique.
1. How did you get into making clear ice personally? What do you personally like about it?
At Diamond Arctic Ice we believe ice should enhance the visual impact and overall taste of cocktails, spirits, iced coffees, teas, and other drinks.
Making Diamond Arctic Ice is a thoughtful and meticulous process, but well worth the wait. We pour over every detail so that the purity of our ice allows the true flavor of your beverage to take center stage. We’re passionate about creating a hand-crafted and world-class experience for our patrons.
The craft ice we provide is an important piece of our company, but personal service is of the utmost importance. This is why we have built the Diamond Arctic Ice Experience around three core values.
Core Value #1 - Passion
We are dedicated to one profession - providing the best craft ice experience to our patrons. Passion places the patron at the center of our attention. Delivering excellence is not simply a marketing promise, it's our obsession.
Core Value #2 - Excellence
To deliver the best experience, we personalize each point of contact with great care and attention to detail. We consistently strive for excellence and share the desire to surpass expectations in order to offer the best to our patrons.
Core Value #3 - Capturing the Moments
We all treasure special moments! Moments are made monumental when captured forever. Diamond Arctic Ice is crafted from the finest materials with scrupulous attention to detail. Every piece is designed, developed, and produced in-house to the most exacting standards.
We do more than just provide the world’s best craft ice, we believe in doing things differently. In other words, the Diamond Arctic Ice Experience is unmatched in the world of craft ice!
2. What's the background that led you to be interested in clear ice as a business and profession?
Our team members have decades of experience as lawyers, marketing professionals, and hospitality executives. We believe that the uniqueness of the artisan ice industry (especially in the Midwest) provides an unlimited opportunity to make a difference in a customer's experience.
3. What's the mission of your company and how is it striving to be unique in the clear ice space?
Greatness is everywhere in the Midwest! This part of the country has vibrant cities, lakes for days, and some of the nicest people around. By combining the natural waters of the Midwest with our proprietary filtration system, Diamond Arctic Ice has become one of the world’s leading craft ice artisans and will provide you with a unique experience that will always be remembered!
Find out more about Diamond Arctic Ice at DiamondArcticIce.com!
Welcome to the show!
ClearIce.Life is maintained by Trapper Markelz in pursuit of elevated cocktail experiences at home, and with friends.
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